free shipping this Week On order over 500 £
447479452750 bigfriendlycostdistribution@gmail.com
free shipping this Week On order over 500 £

FAQ

About Big Friendly Cost Distribution

1. Who is Big Friendly Cost Distribution?

Big Friendly Cost Distribution is a UK-based wholesale and distribution company supplying a wide range of branded health, beauty, personal care, household, and everyday consumer products to retailers, online sellers, and businesses.

We have been operating for 3 years and focus on providing reliable supply, competitive wholesale pricing, and excellent customer service.

2. What products do you supply?

We supply a wide range of popular branded products, including:

  • Personal care products

  • Beauty and skincare products

  • Haircare products

  • Oral care products

  • Household essentials

  • Baby care products

  • Everyday consumer goods

Our range includes recognised brands such as Dove, Nivea, Colgate, Gillette, Dettol, Vaseline, Garnier, L’Oréal, Johnson’s, Pampers, Ariel, Lenor, Simple, Aussie, Tresemme, Palmolive, Lynx, and many more.

3. Are you a wholesaler?

Yes. We specialise in wholesale distribution and supply businesses, retailers, online sellers, and resellers with branded products at competitive prices.

4. Do you sell to individuals or only businesses?

We mainly supply businesses, retailers, and resellers. Customers looking to purchase products in bulk are welcome to contact us for availability and pricing.

5. Are your products genuine?

Yes. We supply genuine branded products sourced through trusted supply channels. Product quality and customer trust are very important to us.

6. Do you offer bulk orders?

Yes. We offer bulk purchasing options for businesses. If you require larger quantities, please contact our team for availability and wholesale pricing.

7. How can I place an order?

You can place an order directly through our Shopify store. Select your products, add them to your basket, and complete checkout using your preferred payment method.

8. How long does delivery take?

Orders are normally processed within 1–3 working days. Delivery times depend on the shipping option selected and the delivery location.

Please see our Shipping Policy for full details.

9. Do you provide tracking information?

Where available, tracking details will be provided once your order has been dispatched.

10. Can I return products?

Yes. Returns are accepted in accordance with our Return & Refund Policy and applicable UK consumer regulations.

Please contact us before returning any items.

11. What payment methods do you accept?

We accept the payment methods available through our Shopify checkout system.

12. Do you supply online sellers and marketplaces?

Yes. We work with online retailers, resellers, and businesses looking for reliable wholesale product supply.

13. How can I contact you?

You can contact our team using the details below:

Big Friendly Cost Distribution
Unit 17 Forest Business Park
Argall Avenue
London
E10 7FB
United Kingdom

Phone: +44 7479 452750
Email: bigfriendlycostdistribution@gmail.com

14. Do you offer regular supply arrangements?

Yes. Businesses requiring regular stock supply can contact us to discuss their requirements and available products.

15. Why choose Big Friendly Cost Distribution?

We combine wholesale experience, trusted branded products, competitive pricing, and customer-focused service to help businesses maintain reliable stock supplies.